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Urgent question about your order? Call us! (Only during R&R Shop opening hours).

Need extra information or want to add a comment to your order? Email us! (We reply within 48 hours).

Contact

SWEET AS F***
SWEET AS F***
Our Headquarters:

FAQ

(Frequently Asked Questions)
  • Yes, our shop and workshop are located in Sluis, in the southern part of Zeeland near the border with Belgium.

  • DELIVERY TIMES & SHIPPING COSTS can vary depending on the shipping address or country, and the selected shipping method. All CANDY orders are processed as quickly as possible. A Track & Trace code will be sent by email once your package is on its way.

    OUR (FIXED) SHIPPING COSTS FOR CANDY:

    NETHERLANDS + BELGIUM
    Pickup in our store:        FREE
    Standard shipping:        €8.95
    Shipping to Service Point:    €7.95
    Shipping for orders over €80.00: FREE

    E.U. COUNTRIES
    Parcel weight: 0 - 2 kg = €14.00
    2 - 5 kg = €24.00
    Over 5 kg = €29.00

    REST OF THE WORLD
    Parcel weight: 0 - 2 kg = €28.00
    2 - 5 kg = €44.00
    Over 5 kg = €60.00

    SHIPPING COSTS FOR MERCHANDISE:
    T-Shirt = Ranging from €3.99 to €10.59

    • €1.25 to €5.30 per additional T-Shirt

    Sweater = Ranging from €9.79 to €15.79

    • €4.90 to €8.35 per additional Sweater

    Trucker cap = Ranging from €3.59 to €10.59

    • €1.80 to €5.30 per additional Trucker cap

    All MERCHANDISE orders are processed by our partner. They ALWAYS charge a FIXED FEE for this, regardless of the purchase value.

  • The size and weight of candies can vary. On average, we estimate about 1.5 to 2 grams per candy, which means there are approximately 500 to 600 candies in 1 kilogram.

    • Hard candy (and Swirl Lollipops) are vegan, gluten-free, and lactose-free. These are Halal but NOT kosher.
    • Butter caramel with cream butter contains lactose and is NOT vegan.
    • Butter caramel with nuts contains lactose, nuts, and peanuts.
    • Marshmallows contain gelatin (NOT vegan, NOT halal).
    • Gummy candy contains gelatin (NOT vegan, NOT halal).
    • Honeycomb contains honey (NOT vegan).
  • Hard Candy is made of Refined sugar, Glucose (No HFCS!) and water. Furthermore, natural Flavors and partially natural Colorants are added.

    Soft Candy also contains gelatin (NOT VEGAN, NOT HALAL).

    Sugar Free Candy is made from 100% Isomaltose.

  • Hard Candy and Swirl lollipops have a shelf life of at least 6 months under proper storage conditions.

    Always store these DRY, AIRTIGHT and COOL.

  • The current delivery time is 8 weeks, but up-to-date delivery times can be checked on the website.

  • Personalized candy can be ordered starting from 3 kilograms. The minimum order quantity depends on the number of characters that will be printed on the candy or how detailed the design is, and can be 3, 6, or 8 kilograms.

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